Frequently Asked Questions

Do you use WordPress?

Yes, since 2007, SmileWP has been at the forefront of crafting exceptional WordPress websites. Our expertise spans across various sectors, including agencies, corporations, bloggers, and small businesses. With a rich history and a portfolio that boasts thousands of successful projects, we are your go-to destination for WordPress solutions that stand out in the digital landscape.

Do you use WooCommerce?

Yes, at SmileWP, we harness the power of WooCommerce to create seamless and powerful e-commerce solutions. Our team specializes in developing online stores that offer a fantastic user experience, coupled with robust functionality. Whether you are a budding entrepreneur or an established business, we can help you scale new heights with our WooCommerce expertise.

Do you use Gravity Forms?

Yes, to facilitate smooth and efficient data collection on your website, we utilize Gravity Forms. This tool allows us to create custom forms that are not only user-friendly but also integrate seamlessly with various CRM systems. By leveraging Gravity Forms, we can help you streamline your processes and enhance user engagement on your site.

Do you use WP Rocket?

Yes, at SmileWP, we integrate WP Rocket to ensure your website operates at lightning speed. This powerful caching plugin helps in optimizing website performance, thereby offering a superior user experience. With faster load times and improved SEO rankings, WP Rocket is a vital tool in our arsenal to enhance your website’s overall efficiency.

Do you use Google Analytics and Google Search Console?

Yes, we believe in making data-driven decisions. By integrating Google Analytics and Google Search Console, we provide you with insightful data about your website’s performance and user behavior. These tools help us in crafting strategies that align with your audience’s preferences, ensuring a higher success rate in your digital endeavors.

Do you use CloudFlare for DNS management, caching, and security?

Yes, to ensure your website’s optimum performance and security, we utilize CloudFlare. This global network enhances your site’s speed while providing a secure environment to protect against potential threats. With CloudFlare, we ensure your website enjoys higher uptime, faster load speeds, and robust security features.

Can you create websites that load in one second or less?

Yes, at SmileWP, we prioritize creating websites that are not only visually appealing but also incredibly fast. We employ the latest technologies and optimization techniques to ensure your website loads in a second or less, offering a seamless user experience and improving your site’s SEO rankings.

Do you use high-performance Managed WordPress Hosting?

Yes, we trust Nexcess and WP Engine for our Managed WordPress hosting needs. These platforms offer high-performance hosting solutions that guarantee speed, security, and scalability. By choosing our services, you benefit from a hosting environment that is optimized for WordPress, ensuring your website performs at its peak at all times.

Do you provide ongoing WordPress management, security, backups, updates, and website care?

Yes, at SmileWP, we offer comprehensive WordPress management services. Our team takes care of regular updates, security monitoring, backups, and overall website maintenance. We are committed to providing you with peace of mind, knowing that your website is in safe hands and operates smoothly 24/7.

Do you set up WordPress sites with Secure Stripe payment processing?

Yes, we specialize in integrating secure Stripe payment processing within WordPress sites. This ensures that your e-commerce transactions are not only smooth but also secure. With Stripe, we can offer your customers a seamless and safe payment experience, fostering trust and boosting your online sales.

Which design services do you offer?

At SmileWP, we offer a wide array of design services to cater to your diverse needs. Our offerings include website design, graphic design, UI/UX design, and branding services. We are adept at creating visually appealing and functional designs that can elevate your brand’s online presence.

Who will be handling my project? Do you have a team?

Yes, we have a dedicated team of experienced professionals at SmileWP. Your project will be handled by a team of experts specializing in various domains, including web development, digital marketing, and graphic design. Our collaborative approach ensures that every aspect of your project is executed to perfection.

When will we be working on my project?

Once we finalize the project details and sign the agreement, we will commence work on your project. We usually start with a kickoff meeting to understand your expectations and preferences, followed by the initiation of the project as per the agreed timeline.

How long will it take to complete my project? What if I’m in a hurry?

The project timeline depends on the complexity and scope of the project. However, we understand that sometimes you might be in a hurry. In such cases, we offer expedited services to meet your urgent requirements without compromising on the quality of the work.

What happens if I miss my feedback deadlines?

We understand that our clients are busy individuals. If you miss a feedback deadline, we will reschedule the review to a time that suits you better. However, please note that consistent delays in feedback might extend the project timeline.

What will you need from me during the process?

During the project, we might require information and inputs from your end, including your brand guidelines, any existing marketing materials, and your preferences and expectations from the project. Your active participation will help us align our efforts with your vision.

How can I guarantee that our project together will be a success?

The success of a project is a collaborative effort. We assure you of our expertise and dedication. To guarantee success, we encourage open communication and feedback throughout the project. Together, we can work towards creating a project that meets your expectations and helps you achieve your business goals.

How do I book you?

To book our services, you can get in touch with us through the contact form on our website or give us a call. We would be happy to discuss your project requirements and how we can assist you in achieving your digital objectives.

How much will this cost me?

The cost of the project depends on various factors including the scope, complexity, and the services you require. We believe in offering value-driven services. Once we understand your requirements, we will provide you with a detailed quote outlining the costs associated with your project.

Do you have payment plans?

Yes, we offer flexible payment plans to accommodate your budgetary needs. We can discuss the details and structure a payment plan that suits your financial circumstances, ensuring a smooth and hassle-free collaboration.